Shipping is free over $98 to Canada and the USA. Woo! Thank you, free trade. For our international friends, our rates and expedited shipping are displayed at checkout. They are surprisingly reasonable in most cases (usually ship to Germany for about $35, which is cheaper than a hamburger and fries these days). We do not mark up the shipping fees charged by the shipping carrier, because that’s just rude.
Shipping Destinations and Delivery Times
We offer shipping to destinations within Canada, the USA, and internationally. Our standard delivery options have the following estimated delivery times:
- Canada: 5-10 business days (including production time)
- USA and international: 5-15 business days (including production time)
Please note that these delivery times are estimates and may vary depending on the destination and shipping carrier.
Production and Shipping Timeframe
We do slow fashion, but fast! We aim to provide our customers with a fast and efficient shipping experience and commit to meeting our destination delivery times, as listed above. Because we choose the eco-conscious way of “just in time” inventory, we make all of our products on-demand. So, after placing an order, we will produce and ship the items within approximately 2-5 business days, and we use the most efficient shipping methods to get it to you. Please note that this timeframe may vary depending on the order volume and product availability, but we do our darndest to make it happen. And it usually does happen. And now we are rambling. Okay on to the next.
Expedited Production and Shipping
For customers who are hot to trot in getting their product in their hands, we offer expedited production and shipping options. Expedited production options are located in the product listing, and expedited shipping is located at checkout. These options are subject to an additional fee, and the delivery timeframes may vary depending on the destination and shipping carrier.
Customs and Import Duties
Please note that customs and import duties may be charged for international shipments. We agree, that’s no fun, but it’s just the way this whole global trade thing works out. These fees are the responsibility of the buyer, and are not included in the shipping fees charged by us (because these rates are different for every country, and as a small business, we don’t have the tech to do that yet).
Customs and import duties vary depending on the destination country and the value of the shipment. If you are unsure about the customs and import duties in your country, we recommend contacting your local customs office for more information.
Shipping Carrier and Tracking Information
We use trusted shipping carriers to ensure that all shipments are delivered in a timely and efficient manner. Usually, UPS or Purolator. Occasionally we use Candaa Post for those who have PO box numbers.
We provide tracking information for all shipments, so you can monitor the delivery status of your order. If you encounter any issues with the shipping carrier or have any questions about your shipment, please do not hesitate to contact our customer service team for assistance.